Privacy Policy

Privacy Policy

HAN TANG PTE

1. Introduction

HAN TANG PTE ("we," "us," "our") is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website hantangpte.com, register for our language courses, or interact with us in other ways.

2. Information We Collect

We collect various types of information to provide and enhance our services:

  • Personal Identification Information: Includes your name, contact details (such as email address and phone number), date of birth, gender, and any other details you provide during registration or communication.
  • Payment Information: Details necessary to process payments, such as credit/debit card numbers, billing address, and transaction history.
  • Course Data: Information about your course preferences, enrolment, progress, attendance, feedback, and performance.
  • Technical Data: Includes your IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
  • Usage Data: Information on how you interact with our website and services, including the pages you visit and the time spent on our site.
  • Marketing and Communication Data: Your preferences for receiving marketing communications and your response to our promotional materials.

3. How We Use Your Information

We use your information for various purposes:

  • To Provide and Improve Our Services: Including course delivery, payment processing, and enhancing our offerings based on your feedback.
  • To Communicate with You: For updates on your enrolment, important notices, customer support, and responding to your inquiries.
  • To Personalize Your Experience: By tailoring course recommendations, content, and user experiences to your preferences.
  • For Marketing and Promotions: To notify you about new courses, events, special offers, and updates, with your consent where applicable.
  • For Legal Compliance: To fulfill legal obligations, respond to legal requests, and protect our rights and interests.
  • For Research and Development: To conduct research, analyze trends, and develop new products or services.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processors, IT service providers, and marketing agencies. These parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • Business Partners: With your consent, we may share data with partners for joint promotions or services.
  • Legal and Regulatory Authorities: When required by law, regulations, or legal processes, or to protect the rights and safety of our company, users, or the public.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred to the new entity.

5. Data Security

We employ a range of security measures to protect your personal data, including encryption, firewalls, and secure access protocols. While we strive to protect your data, please be aware that no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements. Specific retention periods may vary based on the type of data and applicable laws.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data and obtain a copy of it.
  • Correction: Request correction of inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Restriction: Request restriction on the processing of your data in specific situations.
  • Portability: Request the transfer of your data to another organization or directly to you.
  • Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information about your browsing behavior. Cookies help us enhance your experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

HAN TANG PTE

151, Bedok Reservoir Road, #07-1751, Singapore 470151

info@hantangpte.com

+65 69744610

testimonials

My daughter took lessons here. The teacher is very professional to teach my daughter even though she is 8 years old.
She learned a lot of vocabulary and expression.
Thank you.😄

Inwook Kim ( Alice’s mother)

HAN TANG PTE is a good school to learn Mandarin in Singapore, they were very accommodating to my needs was eager to make arrangements for a timing suitable for my schedule.
Ms Wang is a very nice teacher, she is very patient and will adjust to the student’s capacity making sure we learn Chinese smoothly.

The teacher elaborated every word/ the composition of the word such that you understand why the word’s meaning is such. The teacher is very detailed in explaining which is good for beginner mandarin learners.

 

Very well structured. Good method of teaching and lot of revision , overall a very good option to start learning Chinese. The teacher was very friendly and helpful and encouraging. The group class meant that we could ask questions to each other and have conversations.

Satish Krishnamurthy

I am very pleased with the private group online Mandarin course; the course was well structured and the teacher, Ms Wang Cheng ensured that the lesson pace was well suited for the students. The usage of new vocabulary and grammar in sentence formation allowed me to familiarise and understand the language better. Ms Wang also provided us with additional resources to aid our learning. Will recommend this course to anyone looking to speak and read basic Mandarin.

Varshah Gunasagar

I Just finished HSK 1 & HSK 2 private lessons , started back in August with Selina Lǎoshī. I had a great experience & value, & willing to learn more next year. She was very patient & kind, always flexible in her timing, & professional. Thank you 🙂

Thoroughly pleased with the value I received from my time learning at HAN TANG PTE. Apart from the regular curriculum, my teacher was also very willing and able to guide me in tailoring a specific pitch that I had to prepare for a business presentation which boosted my confidence tremendously. Even my colleagues were surprised by the marked improvement of my Mandarin level. Overall, very happy with HAN TANG PTE.

Kevin Ling

I finished one course of 2-people group lessons and signed up for more. Even with circuit breaker, we still do weekly Zoom tuition and the quality of the class is just as high.

Laoshi is great in that she tailors each lesson to our levels and picks vocabulary she thinks is most useful for us instead of just relying on the textbook. We have short oral presentations every week and she also provides us with extra language videos or links to supplement our learning.

Jilian Fu

 

I have been learning at HAN TANG PTE for 5 months at classroom tuitions and online tuitions. Both are conducted by Ms.Selina effectively especially for oral practice. She is very patient and kind as well as professional. I really enjoy learning Chinese now.

Yasukoo Lee

 

I started my online Mandarin classes in April2020. I found my weekly 2 hour HSK 1 zoom classes very effective. There were 3 students and our teacher Ms. Wang Cheng created a learning atmosphere that engaged and challenged us. It motivated me to learn to write the Chinese characters as well.
The CB period pushed us to zoom classes and I have really enjoyed them. The big plus is I can do them from the comfort of my home and do not have to waste time travelling back and forth to class.
Deon Joseph

Very satisfied with my learning experience. Staff are very responsive and transparent with rates and terms. Private class teaching method was very flexible. Our professor taught extra vocabulary so that we could immediately apply it to the workplace and business context. School is easily accessible cos of CBD location. Greatly recommend for foreigners who want to learn and improve Chinese.

Martin Verdejo

Selina was recommended to me by one of my friend whose son had been enjoying taking lessons with her for a few years and was very satisfied with the level he had achieved. My children are French and respectively 16 and 13 year-old. They have been learning Chinese in school as a 2nd language and needed extra-teaching hours to improve their speaking and writing skills.
My son used to say that he hated Chinese language and was really unhappy to have to learn it. However, since he has started with Selina, slightly more than a year ago, his level has not only improved substantially but now also finds Chinese interesting and do not complain anymore before going to class.
His school Chinese teacher was impressed by his progression and participation in class.
I really recommend Selina; She is an excellent Chinese tutor.

Veronique Viardot-Foucault