Privacy Policy
HAN TANG PTE
1. Introduction
HAN TANG PTE ("we," "us," "our") is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website hantangpte.com, register for our language courses, or interact with us in other ways.
2. Information We Collect
We collect various types of information to provide and enhance our services:
- Personal Identification Information: Includes your name, contact details (such as email address and phone number), date of birth, gender, and any other details you provide during registration or communication.
- Payment Information: Details necessary to process payments, such as credit/debit card numbers, billing address, and transaction history.
- Course Data: Information about your course preferences, enrolment, progress, attendance, feedback, and performance.
- Technical Data: Includes your IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
- Usage Data: Information on how you interact with our website and services, including the pages you visit and the time spent on our site.
- Marketing and Communication Data: Your preferences for receiving marketing communications and your response to our promotional materials.
3. How We Use Your Information
We use your information for various purposes:
- To Provide and Improve Our Services: Including course delivery, payment processing, and enhancing our offerings based on your feedback.
- To Communicate with You: For updates on your enrolment, important notices, customer support, and responding to your inquiries.
- To Personalize Your Experience: By tailoring course recommendations, content, and user experiences to your preferences.
- For Marketing and Promotions: To notify you about new courses, events, special offers, and updates, with your consent where applicable.
- For Legal Compliance: To fulfill legal obligations, respond to legal requests, and protect our rights and interests.
- For Research and Development: To conduct research, analyze trends, and develop new products or services.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processors, IT service providers, and marketing agencies. These parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
- Business Partners: With your consent, we may share data with partners for joint promotions or services.
- Legal and Regulatory Authorities: When required by law, regulations, or legal processes, or to protect the rights and safety of our company, users, or the public.
- Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred to the new entity.
5. Data Security
We employ a range of security measures to protect your personal data, including encryption, firewalls, and secure access protocols. While we strive to protect your data, please be aware that no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements. Specific retention periods may vary based on the type of data and applicable laws.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data and obtain a copy of it.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data under certain circumstances.
- Restriction: Request restriction on the processing of your data in specific situations.
- Portability: Request the transfer of your data to another organization or directly to you.
- Objection: Object to the processing of your data for certain purposes.
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store information about your browsing behavior. Cookies help us enhance your experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
HAN TANG PTE
151, Bedok Reservoir Road, #07-1751, Singapore 470151
+65 69744610